Values carry our success!
The focus on particular values in our company is one of the pillars of our success.
Our guidelines are the foundations for a company-wide standardised view of our business and our daily commitment to our customers.
They should also help all employees to find their way in the rapidly changing, demanding and complex markets and to live and represent our line in a business relationship in a standardised manner.
All our business divisions and brands are based on our guidelines.
Workforce motivation
We motivate our employees through:
- setting a personal and professional example
- encouraging teamwork
- taking full responsibility for their work area and their team members
- challenging and achievable goals
- Regular information exchange and transparent decisions
- valuing and respecting people
Regardless of their role in our company, every person is unique and valuable. That is why respect is an essential principle and the main focus of our managers’ approach and action.
Our executives set an impressive personal and professional example. They guide with determination and a high level of commitment on the basis of trustful cooperation. They bear full responsibility for their area of work and their employees. In doing so, they help make our employees successful and have a decisive influence on their motivation and the success of the company.
We are committed to a performance-orientated management culture that takes the personal needs of our employees into account alongside high expectations and challenging goals. There is a regular exchange of information across all levels and areas of the company, and comprehensive exchange of information takes place across all levels and departments. Our thinking and acting does not stop at divisional and departmental boundaries.
The FD employees are:
- optimally deployed according to their abilities and inclinations
- encouraged in their personal development
- supported in the tasks to be fulfilled
- involved in decision-making processes
- protected from workplace-related health hazards
We involve employees in decision-making processes and ensure that clear and binding decisions are made. Important decisions are explained transparently and communicated in good time. Every employee is responsible for their own personal development. FRANZ DÜRHOLDT GmbH & Co. KG offers a suitable framework for this. We consider our employees to be a key factor in the success of our company and actively pursue programmes to increase their professional performance while ensuring that health, private and financial concerns are considered in the long term.
Customer satisfaction
Our most important corporate goal is the satisfaction of our customers with the results of our daily work. It is important to us that we give our customers the certainty that they have made the right decision in choosing us as their partner, our commitment, our brands and our products. We provide our customers with particularly comprehensive benefits with our brands and products.
The customer and the realisation of their highest requirements are the focus of our daily work in all business areas. The high degree of flexibility and customer-centred logistics serve as a competitive advantage.
We always strive to fulfil the needs and expectations of our customers with a high level of expertise in the matter and in the shape of our product.
This is how we build trust.
Quality, performance, expertise and trust create customer satisfaction.
Innovation
FD – FRANZ DÜRHOLDT GmbH & Co. KG is open to innovation for all brands and in all business areas and is prepared to constantly review its experience.
We strive for:
- future-oriented thinking and action
- future-oriented products and solutions
- future-oriented structures
- future-oriented working methods
We align our product innovations within the scope of our product solutions and system components with the upcoming dynamics of our markets. Our modern organisation and management structures support the national production as well as international marketing of FD brand products and solutions in all business areas of industrial valves and equally in the field of occupational safety and environmental protection products.
We create scope for creativity and self-initiative and utilise team and project work for improvements, developments and real innovations.
We use the knowledge of our customers and employees to analyse issues from different perspectives and find leading solutions in our markets.
In our company, we consider different opinions as an opportunity and conflicts as a chance to find new solutions. Mistakes can and may happen. We must use them to continuously improve our services in the future.
Company value
FRANZ DÜRHOLDT GmbH & Co. KG is a medium-sized family business. We intend to use the values of tradition and innovation to further increase the value of the company and maintain our financial independence. In this way, we protect the jobs of all our company’s top performers.
We are progressively driving forward the safeguarding of the company’s value in our home market of Germany as well as in selected markets in Europe and on other continents. The development of our brand world has played a major role in the positive development over the past few years.
By aligning our company as a full-range supplier in the industrial valves market with the brands DÜRHOLDT and BK-ARMATUREN as well as efficient production and our service-orientation in all areas of the company, we are ensuring a balanced stability as the base for the growth of our company value.
The expansion into the field of occupational safety and environmental protection under the brand SORB XT complements this successful approach to sustainability and increase in company value.
Efficiency
FD – Tradition and innovation since 1873 – FRANZ DÜRHOLDT GmbH & Co. KG has set itself the goal of utilising competitive advantages for all brands and business divisions through:
- transparent processing and optimised workflows
- efficient use of resources
- efficient working methods and manners
Transparent processes and their optimisation by everyone involved ensure the success of the entire company. We are a fast and competent partner and service provider for our customers and interested parties. In doing so, we utilise the resources made available to us efficiently.
Customer-oriented behaviour within our company promotes efficient in-house processes.
We resolve conflicts in an objective and respectful manner without losing sight of our corporate objectives.
Quality
The market presence of FD – FRANZ DÜRHOLDT GmbH & Co. KG is characterised across all brands by a fundamental focus on quality and great sustainability in our daily activities.
We achieve the high quality of our broad product range and our service through continuous improvement of products and processes in our company. Reliability and fairness in our actions are just as much a part of the basis of quality development as qualified employees and co-operation with our customers and partners that is geared towards achieving our goals.
As part of our international sales and service activities, we work with our partners and customers to ensure compliance with regional and local laws and a commitment to the guidelines of the Global Compact .
FD – Tradition and Innovation since 1873 provides high-quality products in all business areas of industrial valves as well as occupational safety and environmental protection across all well-known brands. All products offer an optimum price-performance ratio in the respective segment.
As the quality market leader in the field of pneumatic pinch valves, hose-diaphragm valves, butterfly valves, throttle valves, gate valves, ball valves and automated special valves, we utilise the quality management system for high efficiency and process reliability and continuously improve its effectiveness.
The same quality guidelines apply to occupational safety and environmental protection products. The short distances in our production ensure flexibility, cost and speed advantages against the backdrop of quality with an international impact – “Made in Germany!”
Centralised material group management has a positive effect on costs, quality and safety.
Our company is committed to fair competition, fair supplier relationships, reliability and stability towards market partners and employees. All employees are provided with the necessary professional, methodological and social
qualifications to fulfil their tasks. Through continuous training and a positive attitude towards constant change, we succeed in constantly replacing the good with the better. Our motto is to turn “good” into “excellent”.
We have the courage to stand up for our own opinions. At the same time, we are open to constructive criticism and willing to self-criticise.
We are committed to complying with all local laws and regulations. We are committed to the Global Compact guidelines developed by the United Nations and will therefore not only respect a range of fundamental values in the areas of human rights, labour standards, environmental protection and anti-corruption within our sphere of influence, but also promote these values to the fullest extent possible.
FD with all brands and our international sales partners follow the Global Compact and:
- respect internationally proclaimed human rights and promote their observance
- ensure that no national or international partners are involved in human rights violations
- exclude all forms of forced or compulsory labour
- ensure that no child labour takes place within their sphere of influence
- exclude any discrimination in relation to employment and occupation
- adopt a precautionary approach to environmental hazards
- take initiatives to promote environmental awareness
- work towards the development and dissemination of environmentally friendly technologies
- work against corruption in any form, including extortion and bribery
Finally, we ensure the quality of our company and our products on the basis of nationally and internationally established, necessary and valid certifications and approvals.
Business growth
In our philosophy and operations at FD, we strive for profitable growth. We are guided by the jointly formulated and committed FD strategy, which is intended to accompany us to further growth in the future.
Together, we want to utilise our annually challenging national and international planning according to the principle of sensible and healthy performance. We actively pursue organic growth and co-operations with external business partners at home and abroad.
As a matter of principle, we favour profitability over uncontrolled growth.
We are committed to the achievement principle and seek national and international comparison with the best of our competitors. In doing so, we follow the formulated and agreed strategy of our company and are guided by annual national and international plans for the success of our company.
The individual performance of our employees is measured against the jointly agreed targets and requirements. We honour the performance of our employees through performance-based and transparent remuneration systems insofar as these make sense.